Meeting Details Meeting Summary Committee: Internal Affairs Scrutiny Committee Date/Time: 13 Nov 2025 - 18:30 to 19:20 Status: Occurred Venue: Reception Room Webcast: Add to my Calendar DocumentsAttendanceOthers in AttendanceDeclarations of Interests Documents Agenda - Internal Affairs Scrutiny Committee - 13 November 2025 (3579Kb) Minutes - Internal Affairs Scrutiny Committee - 13 October 2025 V1 (272Kb) Item 4 - Revenue Budget Monitoring Report - Position as at 30 September 2025 (230Kb) Item 4- APPENDIX A - P6 Revenue Monitoring Report 2025.26 (463Kb) Item 5- Capital Programme Monitoring Report – Position as at 30 September 2025 (306Kb) Item 5 - APPENDIX A -In Year Scheme Monitoring Report (482Kb) Item 5- APPENDIX B - P6 Capital Monitoring Report 2025.26 (439Kb) Item 5- APPENDIX C - P6 Capital Monitoring Report 2025.26 (563Kb) Item 6 - New Complaint Handling Code and Implementation update Report (297Kb) Item 6 -Appendix 1 - Complaints and Feedback procedure (149Kb) Item 6- Appendix 2 (168Kb) Item 7 - Ongoing Scrutiny Workplan 2025-2026 (211Kb) Item 7- Appendix (117Kb) Attendance Attended - Committee Members Name Mark Elliott Bamforth Peter Collins Martin Evans Ellie Gaunt Karen Harrison John Kirkham Sandra Pitman Andrew Redfearn Viv Willder Attended - Other Members Name Michelle Morris - Lead Member Customer & Operational Servs Apologies NameReason for Sending ApologySubstituted By No apology information has been recorded for the meeting. Absent NameReason for AbsenceSubstituted By Edward Collins Joanne Gardner Gail Goodman JP Jordan Ledger William Taylor Declarations of Interests Member NameItem Ref.DetailsNature of DeclarationAction No declarations of interest have been entered for this meeting. Others in Attendance Also in attendance at the above meeting were: Officers Ian Williamson, Gemma Broadley, Paul O'Donoghue, Derek Appleton, Lyndsey Lacey-Simone